Frequently asked
questions

Yes, air quality sensors can significantly reduce asthma incidents in schools by continuously monitoring pollutants like particulate matter, VOCs, and CO2, providing real-time data and alerts for immediate action, improving ventilation, and identifying specific areas or times of poor air quality for targeted interventions. These sensors help ensure compliance with IAQ standards such as WELL and LEED, educate students and staff about maintaining good air quality, and support evidence-based improvements, creating healthier learning environments and reducing asthma triggers

Data can identify areas with poor air quality, helping to implement targeted improvements. For instance, increasing ventilation in high CO2 areas in offices, reducing particulate matter in industrial settings, or addressing specific pollutants in healthcare environments to enhance patient recovery.

Indoor air quality (IAQ) sensors are devices designed to monitor and measure various pollutants and environmental parameters within buildings, such as offices, schools, hospitals, and industrial settings. They help maintain healthy and safe indoor environments.

Common indoor pollutants measured include carbon dioxide (CO2), particulate matter (PM2.5 and PM10), volatile organic compounds (VOCs) and carbon monoxide (CO).They may also monitor environmental factors like temperature and humidity.

The accuracy of indoor air quality sensors can vary based on the technology used, calibration, and environmental conditions. High-quality sensors are generally accurate enough for non-regulatory applications like improving workplace health and safety or ensuring compliance with IAQ standards.

Consider the specific pollutants you need to measure, the sensor’s accuracy, environmental conditions it will operate in, data management capabilities, and additional features like real-time data display or automated alerts.

While most indoor air quality sensors are not used for regulatory compliance, they help ensure environments meet industry standards like WELL, LEED, and BREEAM by providing valuable data to maintain healthy air quality levels.

The accuracy of indoor air quality sensors can vary based on the technology used, calibration, and environmental conditions. High-quality sensors are generally accurate enough for non-regulatory applications like improving workplace health and safety or ensuring compliance with IAQ standards.

The sensors automatically connect to the most appropriate 4G network via the gateway supplied once they are turned on. This ensures seamless data transmission to the cloud portal without any manual configuration needed.

Some of our sensors require a mains electricity supply to operate, while others run off long-life batteries. The installation instructions will specify the power requirements for your particular sensors.

Installation is simple and straightforward. Just fix the sensors to a wall in the desired location and turn them on. The sensors will automatically connect to the most appropriate 4G network and start sending live data to the portal within an hour.

Yes, you can move the sensors to different locations as needed. Just ensure that they remain within 300 meters of the gateway and that they are securely mounted and powered according to their requirements.

Each sensor package includes full installation instructions, the sensors themselves, and any necessary mounting hardware. Sensors are pre-programmed and set up to meet your specific requirements and environment.

Sensors should be placed away from direct pollution sources and allow free air flow around them. They should be positioned at breathing height, typically 1-2 meters above the ground, and away from structures that could obstruct air flow.

Yes, the portal allows you to customise the data display according to your preferences. You can set up a traffic light display for quick overviews, configure alerts, and choose which parameters to monitor.

You can access the air quality data through our secure, user-friendly portal. After logging in with your credentials, you will have access to real-time monitoring data and historical records.

The portal employs advanced security measures, including encryption and secure login protocols, to protect your data. We regularly update our security systems to safeguard against any potential threats.

Yes, the portal supports multiple user accounts, allowing different team members to access and monitor air quality data simultaneously. You can also set user permissions to control access levels for different users.

The portal allows you to set up automated alerts and notifications based on specific thresholds for different pollutants. You can configure these settings in the alert management section, ensuring you are notified immediately if air quality levels exceed safe limits.